Our 31” Santana™ Therma-Top® is a high-end, extra wide, portable massage table enhanced with MEMORY FOAM!
Equipped with our Sculptured Ergonomic Dream™ Adjustable Face Cradle with Memory Foam Layered pillow and fully adjustable, oversized armrest shelf makes this the most comfortable table on the market! Fully loaded with Reiki leg panels and Shiatsu cable release, this table is the SMARTEST investment you will ever make!
That’s not all! This table also comes equipped with our EXCLUSIVE Patented Therma-Top® Built-In Adjustable Warming System! Our Therma-Top® Built-In Adjustable Heating System adds penetrating warmth to every massage—improving circulation, bolstering vitality, soothing away fatigue and relieving tension. It is EMR (Electromagnetic Radiation) safe, providing you and your clients with the safest massage experience!
Size: 31" x 84" (W x L)
Height: 24" - 34" (adjustable)
Weight: 40 lbs. (table only)
Support Weight: 1,500 lbs.
Foam: 3" MEMORY FOAM & Exclusive Small Cell™ Foam (Higher Density than normal foam)
ETL/CETL: Certified Electrically Heated Portable Massage Tables
MassageChairPortal.com is committed to providing the best customer service in the massage chair industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to firstname.lastname@example.org
MassageChairPortal.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:
You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 48 hours are subject to a $40 administration fee.
If your order has been shipped, a standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
In the event of damage to your product in shipping, please contact email@example.com to arrange for replacement and pick-up of the damaged massage chair. Please refer to our Shipping Policy for more details.
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
**We offer free curbside delivery on all products except Custom Craftworks products**
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your massage chair is in stock.
If you select white glove delivery or order a customized Custom Craftworks product the lead time may be increased.
Please read through this instructional guide to understand how the process works and what you should expect to happen once you place your order with us.
Cancellations & Refunds:
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items, your item will ship freight LTL will be delivered via a lift gate truck.
1. When the item reaches your city or a city near yours, the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
2. You need to be at the delivery address during the delivery window to receive and sign for the item.
3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday through Friday. The delivery times can only be scheduled in delivery windows from 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company, the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
4. Please make sure the phone number you entered at checkout is a good number to contact you at.
5. Don't screen your calls until your item has been delivered.
6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
7. Be sure to keep all your packing materials, including the pallet. If you decide to return the item, you will need to have all the original packing materials.
If you have any further questions about the ordering and shipping process, please contact us by email at firstname.lastname@example.org.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date, please let us know, and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, email us a link to the product on our website and our competitor's website, within 30 days from the date of your order, and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
If you want to check if we can price match a product before you place your order, please contact us.
I actually got this for recovering from multiple surgeries I can only lay on one side or my stomach. It is very comfortable and wide enough that I can also rest on either side, but most importantly face down. Found it very helpful to lay on my stomach with an ice pack on my back, once I got a 6 x 28" bolster to put under my legs. The face cushion is extremely comfortable. The best that I've ever had. My friend came over and she agreed: best face rest ever! I also love having the armrests for my arms, and because I can put an iPad or phone there, too. Bonus: I can have in-home massages once I recover. Plus this with all the way in is carrying case. I've had this for about two months now.
Note: it does not come with a bolster. You have to order that separately. I was also given a Clear My Head inhalation jar that has herbs and clears my sinuses. Helps when laying face down. Since I can only lay on my left side, being able to lay facedown on this really helps relieve my back, and putting ice packs on my surgical sites has helped tremendously as well. I usually use the table for about an hour at a time.
I am truly delighted with this table. It has everything I ever wanted in a Reiki table, and then some. Portability is not important to me, because I don't have to move it anywhere. If you do plan to move it often, be forewarned: it is large and heavy, but that is also what makes it so sturdy and comfortable. The cushioning, the fabric, and the russet-red color are beautiful. The wood, hardware, cables, construction, etc. all appear to be very high-quality. The removable head-rest with hanging arm-sling is heavenly. And it comes with a nice half-round bolster, a sturdy carrying-bag, and a warranty. And on top of everything else, it is very affordable. Much better quality than the cheap ones, and way cheaper than the high-priced ones. I love it!
such a luxurious portable bed.
My client said she feels like she is sitting in the Mercedes when she lays on it
I have never been able to buy my wife a birthday present she enjoyed. So we agree to buy our own birthday presents. This year I bought this massage table. My first. I chose this table because it was rated for more weight, which meant that it was sturdy. I had read in reviews that cheap tables work fine but breakdown with use. This table has very nice feel in the material. It is easy to set up (we fold it up and store it after it's use.) It is not that portable at about 50 lbs (I'm 66), but I can drag it to its assigned storage spot. Finally, I bought sheets that were recommended and Master Massage Oils to begin our foray into massage.
I have been trading massage evenings with my wife occasionally during our COVID isolation. She used to go to a friend for a massage around her birthday and now she gets a massage upon her request. As arthritis begins to show up in our aging bodies, it is nice to bring a new tools for comfort and healing.
Certainly, I advise making the massage non-sexual at least 6 of 7 times to insure a spouse doesn't begin to identify a life-enhancing practice with a myopic intention to dread. However, the massage table has provided a great starting point to some planned evenings of intimacy.
2 people found this helpful
Heating take a while to heat up and heating elements not heating as hot as I was expecting ... average room temperature, maybe few degrees higher... should have bought without heating and save money.